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Payments

You can pay using most major credit/debit cards or using a Paypal account.

Shipping from Ireland

We send out your order within 1-2 business days and ship via An Post Parcel Services, Ireland. Every package is tracked and a tracking number will be sent with the shipping notification. In the case of UK orders - the tracking number can be requested after I've dropped off the package at the Post Office. Small envelopes are not tracked - they are sent with a normal stamp. We usually have your order to you within 3-5 business days on the island of Ireland. For the UK and Europe it usually takes 5-10 business days and for the Rest of the World it takes 5-14 business days.

Once your order is dropped off at the post office, I am not responsible for the time it takes for your order to get to you. I do not have control over the pace of the post office! International orders can sometimes take up to 5 weeks to ship depending on where you are located in the world. Shipping delays can occur due to weather, customs, pandemics etc. I sadly can´t do anything about this, thank you for understanding.

When ordering online, there is always the potential for additional customs duties and import taxes on cross-border purchases. The buyer is responsible for paying any additional duties and taxes (such as those charged at customs) that may apply to their purchase. Wallbuddy is not responsible and cannot pay additional fees of this nature.

Additional

Each WallBuddy print is made using the highest quality photo paper available and is printed using eco solvent inks in our dedicated print studio in Co. Louth Ireland. 3For2 offers are for individual Prints/Frames only - this offer does not apply to sets of prints. 3For2 offers also cannot be used in conjunction with any other sale. Coupon codes, 3For2 offers and/or sale discounts cannot be used concurrently.

Privacy

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

Information I Collect
To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of a poster, for example), if you contact me directly.

Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
*Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
*Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
*Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
*Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

For purposes of EU data protection law, I, Rory Callan, am the data controller of your personal information. If you have any questions or concerns, you may contact me at rorycallan@wall-buddy.com. Alternately, you may mail me at:

Rory Callan
Wallbuddy Ltd
Office 6
52, The Brewery Business Park
Ardee Road
Dundalk
Co. Louth
Ireland

Frequently Asked Questions

Sizing details

All sizes are in inches except for the 30cmx40cm, 50cm x 70cm and 61cmx91cm sizes - these are listed in centimeters.

Custom and personalised orders

I gladly except custom orders! Please contact me via convo for information on custom quotes or designs:)

Wholesale availability

I am always happy to receive wholesale enquiries. Please contact me for prices and lead times.